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Global Bot Services Market 2018-2022

No. of Pages: 128Published : 19 Jan 2018

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About Bot Services Bots or chatbots are robots that are used to interact with human beings on various platforms. Bot services include services that are provided to develop and deploy chatbots. Bot services are divided into bot framework services and bot platform services. To calculate the market revenue, we have considered the revenues generated from bot framework services, which are used to develop bots, and bot platform services, which are used to deploy bots. Technavios analysts forecast the global bot services market to grow at a CAGR of 28.49% during the period 2018-2022. Covered in this report The report covers the present scenario and the growth prospects of the global bot services market for 2018-2022. To calculate the market size, the report considers the revenue generated from the bot services. The market is divided into the following segments based on geography: Americas APAC EMEA Technavio's report, Global Bot Services Market 2018-2022, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market. Key vendors Amazon.com IBM Microsoft Oracle Market driver cost benefits of bots services For a full, detailed list, view our report Market challenge Data privacy and security risks For a full, detailed list, view our report Market trend The advent of cloud bot-as-a-service For a full, detailed list, view our report Key questions answered in this report What will the market size be in 2022 and what will the growth rate be? What are the key market trends? What is driving this market? What are the challenges to market growth? Who are the key vendors in this market space? You can request one free hour of our analysts time when you purchase this market report. Details are provided within the report.

 

Table of Contents PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT PART 03: RESEARCH METHODOLOGY PART 04: MARKET LANDSCAPE Market ecosystem Market characteristics Market segmentation analysis PART 05: MARKET SIZING Market outline Market definition Market sizing 2017 Market size and forecast 2017-2022 PART 06: FIVE FORCES ANALYSIS Bargaining power of buyers Bargaining power of suppliers Threat of new entrants Threat of substitutes Threat of rivalry Market condition PART 07: MARKET SEGMENTATION BY SERVICES Segmentation by services Comparison by services Framework Market size and forecast 2017-2022 Platform Market size and forecast 2017-2022 Market opportunity by services PART 08: MARKET SEGMENTATION BY DEPLOYMENT CHANNEL Segmentation by deployment channel Comparison by deployment channel Social media Market size and forecast 2017-2022 Website Market size and forecast 2017-2022 Mobile application Market size and forecast 2017-2022 Contact center Market size and forecast 2017-2022 Market opportunity by deployment channel PART 09: CUSTOMER LANDSCAPE PART 10: MARKET SEGMENTATION BY END-USER Segmentation by end-user Comparison by end-user BFSI Market size and forecast 2017-2022 Retail Market size and forecast 2017-2022 Healthcare Market size and forecast 2017-2022 Media Market size and forecast 2017-2022 Others Market size and forecast 2017-2022 Market opportunity by end-user PART 11: REGIONAL LANDSCAPE Geographical segmentation Regional comparison Americas Market size and forecast 2017-2022 EMEA Market size and forecast 2017-2022 APAC Market size and forecast 2017-2022 Market opportunity PART 12: DECISION FRAMEWORK PART 13: DRIVERS AND CHALLENGES Market drivers Market challenges PART 14: MARKET TRENDS Industry-specific bots Cloud bot-as-a-service Emergence of AI and machine learning PART 15: VENDOR LANDSCAPE Overview Landscape disruption Competitive scenario PART 16: VENDOR ANALYSIS Vendors covered Vendor classification Market positioning of vendors IBM Microsoft Oracle Amazon.com PART 17: APPENDIX List of abbreviations List of Exhibits Exhibit 01: Parent market Exhibit 02: Global IT services market Exhibit 03: Market characteristics Exhibit 04: Market segments Exhibit 05: Market definition - Inclusions and exclusions checklist Exhibit 06: Market size 2017 Exhibit 07: Validation techniques employed for market sizing 2017 Exhibit 08: Global bot services market Market size and forecast 2017-2022 ($ mn) Exhibit 09: Global bot services market Year-over-year growth 2018-2022 (%) Exhibit 10: Five forces analysis 2017 Exhibit 11: Five forces analysis 2022 Exhibit 12: Bargaining power of buyers Exhibit 13: Bargaining power of suppliers Exhibit 14: Threat of new entrants Exhibit 15: Threat of substitutes Exhibit 16: Threat of rivalry Exhibit 17: Market condition - Five forces 2017 Exhibit 18: Market condition - Five forces 2022 Exhibit 19: Global bot services market by services Market share 2017-2022 (%) Exhibit 20: Comparison by services Exhibit 21: Framework Market size and forecast 2017-2022 ($ mn) Exhibit 22: Framework Year-over-year growth 2018-2022 (%) Exhibit 23: Platform Market size and forecast 2017-2022 ($ mn) Exhibit 24: Platform Year-over-year growth 2018-2022 (%) Exhibit 25: Market opportunity by services Exhibit 26: Global bot services market by deployment channel Market share 2017-2022 (%) Exhibit 27: Comparison by deployment channel Exhibit 28: Social media Market size and forecast 2017-2022 ($ mn) Exhibit 29: Social media Year-over-year growth 2018-2022 (%) Exhibit 30: Website Market size and forecast 2017-2022 ($ mn) Exhibit 31: Website Year-over-year growth 2018-2022 (%) Exhibit 32: Mobile application Market size and forecast 2017-2022 ($ mn) Exhibit 33: Mobile application Year-over-year growth 2018-2022 (%) Exhibit 34: Contact center Market size and forecast 2017-2022 ($ mn) Exhibit 35: Contact centers Year-over-year growth 2018-2022 (%) Exhibit 36: Market opportunity by deployment channel Exhibit 37: Customer landscape Exhibit 38: Global bot services market by end-user Market share 2017-2022 (%) Exhibit 39: Comparison by end-user Exhibit 40: BFSI Market size and forecast 2017-2022 ($ mn) Exhibit 41: BFSI Year-over-year growth 2018-2022 (%) Exhibit 42: Retail Market size and forecast 2017-2022 ($ mn) Exhibit 43: Retail Year-over-year growth 2018-2022 (%) Exhibit 44: Healthcare Market size and forecast 2017-2022 ($ mn) Exhibit 45: Healthcare Year-over-year growth 2018-2022 (%) Exhibit 46: Media Market size and forecast 2017-2022 ($ mn) Exhibit 47: Media Year-over-year growth 2018-2022 (%) Exhibit 48: Others Market size and forecast 2017-2022 ($ mn) Exhibit 49: Others Year-over-year growth 2018-2022 (%) Exhibit 50: Market opportunity by end-user Exhibit 51: Global bot services market Market share by geography 2017-2022 (%) Exhibit 52: Regional comparison Exhibit 53: Americas Market size and forecast 2017-2022 ($ mn) Exhibit 54: Americas Year-over-year growth 2018-2022 (%) Exhibit 55: Top 3 countries in the Americas Exhibit 56: EMEA Market size and forecast 2017-2022 ($ mn) Exhibit 57: EMEA Year-over-year growth 2018-2022 (%) Exhibit 58: Top 3 countries in EMEA Exhibit 59: APAC Market size and forecast 2017-2022 ($ mn) Exhibit 60: APAC Year-over-year growth 2018-2022 (%) Exhibit 61: Top 3 countries in APAC Exhibit 62: Market opportunity Exhibit 63: Vendor landscape Exhibit 64: Landscape disruption Exhibit 65: Vendors covered Exhibit 66: Vendor classification Exhibit 67: Market positioning of vendors Exhibit 68: IBM overview Exhibit 69: IBM Business segments Exhibit 70: IBM Organizational developments Exhibit 71: IBM Geographic focus Exhibit 72: IBM Key offerings Exhibit 73: IBM - Key customers Exhibit 74: Microsoft overview Exhibit 75: Microsoft Business segments Exhibit 76: Microsoft Organizational developments Exhibit 77: Microsoft Geographic focus Exhibit 78: Microsoft Key offerings Exhibit 79: Microsoft Key customers Exhibit 80: Vendor overview Exhibit 81: Oracle Business segments Exhibit 82: Oracle Organizational developments Exhibit 83: Oracle Geographic focus Exhibit 84: Oracle Segment focus Exhibit 85: Oracle Key offerings Exhibit 86: Oracle Key customers Exhibit 87: Vendor overview Exhibit 88: Amazon.com Business segments Exhibit 89: Amazon.com Organizational developments Exhibit 90: Amazon.com Geographic focus Exhibit 91: Amazon.com Key customers

Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.
 

 INFORMATION SOURCES:

Primary research - Manufacturers/Suppliers, Channel partners, Industry experts, Strategic decision makers
 

Secondary research - Technavio internal repository, Industry journals and periodicals, Government bodies, Annual reports of key stakeholders
 

DATA ANALYSIS:

Data synthesis - Collation of data, Estimation of key figure, Analysis of derived insights
 

Data validation - Triangulation with data models, Reference against proprietary databases, Corroboration with industry experts
 

REPORT WRITING

Qualitative analysis - Market drivers, Market challenges, Market trends, Five forces analysis
 

Quantitative analysis- Market size and forecast, Market segmentation, Geographical insights, Competitive landscape
 

Technavio’s database and industry-specific repositories are used for defining the hypothesis for the study, which is further fine-tuned through primary research involving industry experts. The success of our approach lies in the fact that we take the viewpoint of all stakeholders into consideration while analyzing an industry, and objectively assess each outlook. 
 

Report ID : MSF500370

Publisher Name : Technavio

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